Returns

EASY RETURNS!  if you are not pleased with your purchase for any reason you may return the product at any time.  We accept returns for products that are in original condition or that are defective and must be made with the receipt for a full refund.

note: all receipt were send along with your purchase in the package

1

follow the online steps and print out the provided shipping label

note: we had enclosed a pre-printed return receipt with the package to save your time

shipping flat rate: $5.00

exceptions apply – read more here

2

package the return with the printed form and shipping label provided. Drop it off at your nearest shipping depot within 7 business days.

 

3

once we receive your package at our distribution centre, we'll process it within 5-7 business days and we'll send you an email.

note: note: your bank may require additional days to process the transaction

return policy

          > returns must be made within 14 days from the delivery date

          > all merchandise must be unwashed and unworn

          > all hangtags must be attached to the garment and proof of payment must        accompany the return

          > all garments are subject to inspection

          > outgoing shipping charges are not refunded

 note: the shipping flat rate will be deducted from your refund. all sale items, water bottles, headwear, and underwear are final sale

our quality promise

Quality is the heart of who we are. Quality shows up in our people, our conversations and of course, our product. If our product doesn't perform for you, we'll take it back at any time.

here's how it works

          1. visit us online or email us

          2. tell us what’s not working

          3. we’ll take it back

about BTP bartape

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Quality shows up in our people, our conversations and of course, our product.

products

*Our products are manufactured from the highest quality materials, but from time to time batch colors may vary slightly. This is normal in all manufacturing. *The colors above may vary slightly form the actual product, please request samples to view our high quality bartape.

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